What can I do with my Barclaycard mobile app?
Using your Barclaycard mobile app, you can:
- Check your account balance and transactions - your ACTIVITY screen displays your latest account information.
- Make a payment to your account - your PAYMENT screen will display when, and how much, is due each month for your account, and make a payment directly from your mobile device.
- Manage and receive account alerts - stay up-to-date while on-the-go with your MANAGE ALERTS and INBOX screens.
Are there fees to use the Barclaycard mobile app?
Barclays Bank Delaware does not charge any additional fees to download or use the Barclaycard mobile app. However, you should contact your wireless service provider to check if any connectivity or usage fees may apply.
Do I have to set-up online access at www.BarclaycardUS.com in order to use the Barclaycard mobile app?
For security purposes you must enroll for online access at www.BarclaycardUS.com first in order to access account information and manage your account with the Barclaycard mobile app.
If you are not enrolled for online access, simply go to www.BarclaycardUS.com, and click 'Set Up Online Access' in the New Cardmembers section of the home page.
Do I have to use the same User ID and Password for my Barclaycard mobile app that I use at www.BarclaycardUS.com?
Yes, and if you are not enrolled for online access, simply go to www.BarclaycardUS.com, and click 'Set Up Online Access' in the New Cardmembers section of the home page.
How secure is the Barclaycard mobile app?
The Barclaycard mobile app uses the same encryption as www.BarclaycardUS.com to ensure the safety and security of our Cardmembers. However, please note that Barclays does not operate or control the wireless networks used to access the Barclaycard mobile app. Check with your wireless service provider for information about their privacy and security practices.
Your account information can only be accessed with the Barclaycard mobile app using your User ID and Password. As an added security measure, you may also choose to set a passcode for your iPhone.
Can I request additional cards for my Card Account?
Yes, the Primary Cardholder who applies for the card can request additional authorized users. You can add an authorized user online at www.BarclaycardUS.com - simply log in to your account and select ACCOUNT SERVICES and ADD AUTHORIZED USER. Or, call Customer Service at (866) 205-5978 today.
What should I do if my Card is lost or stolen?
To report a lost or stolen Credit Card, please call Customer Service at (866) 205-5978 as soon as you discover that your Card is missing. Please be ready to tell us:
- The suspected location, date and time of your Credit Card loss.
- Details of your recent Credit Card activity.
- Police report information if your Credit Card was stolen.
Upon receiving your report of a lost or stolen Credit Card, we'll immediately block your account so no unauthorized charges can be made. If there are other authorized users on your Credit Card account but only one Credit Card is missing, additional Cards won't need to be replaced since they each have their own account numbers.
© 2011 Barclays Bank Delaware