A resource for newsrooms: Measuring the success of audience engagement efforts
http://www.journalismaccelerator.com/resources/a-resource-for-newsrooms-measuring-the-success-of-audience-engagement-efforts/
Joy Mayer distills down ideas from the May 2011 RJI "Engagement Metric" gathering, summarizing thought leaders' ideas how to talk about and better measure engagement in the newsroom.
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Knight Report: Informing Communities: Sustaining Democracy in the Digital Age
http://www.journalismaccelerator.com/resources/knight-report-informing-communities-sustaining-democracy-in-the-digital-age/
Released in 2009 in collaboration with the Aspen Institute, this paper explores what people require to inform their lives in the digital age and how journalism functions in service of this.
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Newsbeat
http://www.journalismaccelerator.com/resources/newsbeat/
Tracking real-time reader response, newsbeat gives publishers the tools to understand and engage their audiences at the granular and broad-brush level.