Community engagement: A practical conversation guide for newsrooms
http://www.journalismaccelerator.com/resources/community-engagement-a-practical-conversation-guide-for-newsrooms/
Joy Mayer's newsroom discussion guide is a "first of its kind" offering insight, tips, techniques and tools to inspire and deepen engagement across the newsroom and with the audiences served.
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ReadrBoard
http://www.journalismaccelerator.com/resources/readrboard/
Improve your audience understanding by capturing reactions in the moment as people read, see or hear your content. The concept of comment threads, but deeply interactive.
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The Civic Commons
http://www.journalismaccelerator.com/resources/the-civic-commons/
A community forum that can help publishers tap into local knowledge and sentiment, discover citizen journalists, and cover local issues in new ways.