Nicole, I found myself a year and a half ago getting so excited about what I heard newsrooms doing to get their communities more involved in their journalism. I kept hearing the word engagement thrown around, but I didn't know what it meant. I still don't, really. But I spent a year studying what newsrooms meant when they said it. Their answers depended a lot on their individual missions and communities, and I hope the guide can help newsrooms identify how they want to develop their relationships with their communities.