Aug 06, 2021 4:54:38 PM (Read by you after 3 minutes, 38 seconds) +19542975624

Hello Bert! It’s Katya. I just read your recent e-mail and I took the placement test again. I took it again 3 times having 9 questions and the 9 questions were correct. I got a score result of A1 ( Basic CEFR English level Chart). I believe the logic of the test is not reading well. I think that all the number of questions and correct answers go around A1 level only to show on the the web screen pop up test score …with the upgraded colors you just did..let me show you my results … Also, when I get the typeform e-mail with the test taker information , I see the score of “9” in this case showing the equivalent table that belongs to A2…I’m also sending you what I got from you ..”score 7” leading you to level A2… When we programmed the test, we worked with 25 questions …sort ..based on the correct answers, students get A1-A2- B1-B2-B -C1-C2 level … Bert, we are stuck with Level A1 (shown on web) and Level A2 shown on the administrator’s e-mail… We need 3 Links to take to the list of courses per program as I told you via e-mail. We only have one taking us to Academic courses only … I’m faithful YOU can fix this … Please see the pics

Aug 06, 2021 4:56:05 PM (Read by you after 2 minutes, 11 seconds) +19542975624

=============== A1 0-4 A2 5-9 B1 10-14 B2 15-19 C1 20-24 C2 25-28

Sep 07, 2021 9:52:01 AM (Read by you after 25 minutes, 5 seconds) +19542975624

Good Morning Bert! Thanks again for your response to most of my emails :) I know we have some things pending …could you check the “ Log in Access” ? When I click “ log in/register “, I can’t see the pop up to enter my username and passcode …I have to open another tab using the administrator address …this way, I see my Dashboard as faculty …then, I have to open another tab using the same admin address and I finally see the Administrator Dashboard…please, advise when you have e a chance …Thanks again!!

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Sep 28, 2021 8:51:56 AM (Read by you after 3 hours, 18 minutes, 41 seconds) +19542975624

Hello Bert! I’m revising some writings to upload them as blogs… I have potential students taking the free placement test. We collect emails on the first question ; Can you please ADD as part of the Second Question To type their best Phone Number with Country & Area code? This way the score and All your work is not affected … I do send scores and a nice email presenting courses but We don’t get the sales we expect yet… Getting more INFO from them will Help! Gracias ! Thank you ! Merci I’ll record this same request on the email I send my blog first content …for sure ..Katya

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Sep 28, 2021 9:55:16 AM (Read by you after 2 hours, 15 minutes, 21 seconds) +19542975624

Oops! I also forgot to tell you that Facebook Pixel code needs to be added on our web pages. Thanks 🙏

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Sep 28, 2021 12:11:45 PM Me

Sending an email reply to you in a few minutes.

Sep 28, 2021 12:12:17 PM Me

I have a plan

Sep 30, 2021 2:47:30 PM (Read by you after 1 day, 2 hours, 28 minutes, 6 seconds) +19542975624

Hello Bert! I got all your precious INFORMATIVE e-mails :) I’ve been working on marketing plans and materials to elaborate …I’ll get back to you for revision and guidance on everything that is pending …I want to have the blog under control , learn the management of coupons , pop ups, etc…I’ll be Back!! It’s been crazy really! Thanks

Oct 01, 2021 4:20:53 PM (Read by you after 54 minutes, 43 seconds) +19542975624

BERT!! Please help! I have a student who wants to register but she couldn’t create her username and passcode …I gave her a special discount and sent her an invoice PayPal via email to be able to charge the discounted tuition Her email is princess861900@yahoo.com Her name : Shaymaa Shokry

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Oct 01, 2021 4:27:24 PM (Read by you after 48 minutes, 12 seconds) +19542975624

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Hello Bert! This is what we see if we choose log in or register

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Oct 01, 2021 4:28:15 PM (Read by you after 47 minutes, 21 seconds) +19542975624

The potential student can not create her student username …I can’t log in either …let me try the WP administrator access

Oct 01, 2021 4:29:38 PM (Read by you after 45 minutes, 58 seconds) +19542975624

We need the pop up menu to fill in info :(

Oct 01, 2021 5:16:05 PM Me

hi, I can take a look. One minute

Oct 01, 2021 5:16:21 PM (Read by you after 53 seconds) +19542975624

🙏🙏🙏

Oct 01, 2021 5:17:22 PM Me

didn’t see your texts until just now

Oct 01, 2021 5:19:10 PM Me

ah, ok…. I’m seeing what you shared in your capture. There is a problem with the form on that page. Looking at it now…..

Oct 01, 2021 5:20:13 PM Me

should be sorted out shortly.

Oct 01, 2021 5:24:49 PM (Read by you after 13 seconds) +19542975624

I talked to her in a nice way to keep her interested…I gave her the discount manually sending her PayPal invoice via email. She got it and paid it Already!! Yes Bert! I told her that my web developer will Helpus getting her registered… Well, she needs her own username and password… She paid for our TOEFL Prep - 8 weeks We need to register to the Wordpress course her manually as I did with Daniel, remember ?…✨thank you …I trust you …

Oct 01, 2021 5:25:55 PM (Read by them after 1 second) Me

Sure. Not a problem. I can get her registered and marked paid. Getting the login/register form to show up on that page right now, then get her set.

Oct 01, 2021 5:26:08 PM Me

I’ll text you when its all set.

Oct 01, 2021 5:26:47 PM Me

should not take too long

Oct 01, 2021 5:47:51 PM (Read by them after 1 second) Me

Hi Katya, I have the login and registration forms back on the website. Getting Shaymaa registered now.

Oct 01, 2021 5:49:26 PM (Read by you after 6 seconds) +19542975624

So much appreciated it Bert! We need to consider these situations to gather the checklist of our maintenance plan with you/Art & Logic …🙏

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Oct 01, 2021 5:52:11 PM Me

I see her pending order her in the system with all her contact information and the TOEFL Prep selected. Going to make this order “Completed” and have the website send the emails, etc.

Oct 01, 2021 6:00:20 PM Me

She should have access to the course now.

Oct 01, 2021 6:00:45 PM Me

I see her status as “enrolled”

Oct 01, 2021 6:01:36 PM (Read by you after 7 seconds) +19542975624

How will she access to her course ? Did you assign her username & password ? 🥺

Oct 01, 2021 6:02:03 PM Me

I can send her a password reset email from inside the admin. I can do that now if you like.

Oct 01, 2021 6:03:54 PM +19542975624

Let’s do that when she completes the formal test …I just sent her Test Code with Pearson, remember? I don’t want her to be overwhelmed…she’s form Egypt…pretty neat !!

Oct 01, 2021 6:04:12 PM (Read by them after 1 second) Me

ah OK! No problem at all.

Oct 01, 2021 6:04:17 PM Me

That is cool

Oct 01, 2021 6:05:23 PM Me

I can confirm that she is in the system, is enrolled, order is complete inside of Woo. So she is cleared and ready when you say so.

Oct 01, 2021 6:05:41 PM Me

All good!

Oct 01, 2021 6:06:24 PM Me

Its 8pm there… Website headache gone. Margarita time!

Oct 01, 2021 6:06:55 PM (Read by you after 3 seconds) +19542975624

👍👋we’ll deserved!! Namaste Bert

Oct 01, 2021 6:07:19 PM (Read by you after 1 second) +19542975624

Well deserved!

Oct 01, 2021 6:07:51 PM Me

You’re very welcome. Apologies for the stress that caused. I’m glad I was here online and could take care of things right away and make it all good.

Oct 01, 2021 6:07:58 PM Me

Have a good weekend!

Oct 04, 2021 4:35:07 PM (Read by you after 19 hours, 1 minute, 47 seconds) +19542975624

Hello Bert! Can you please send Shaymaa a password reset email Tomorrow when you have a chance, please? She hasn’t taken Pearson full placement test yet…that gives me time to assign an instructor to her course. Caitlin Davis will lead the live sessions. She is great teaching Toes & IELTS :) still catching up …I’ll get back to you for sure. Have a nice evening!

Oct 06, 2021 4:52:12 PM (Read by you after 1 hour, 34 minutes, 37 seconds) +19542975624

How are you doing, Bert? I’m on my way home and Git Shaymaa’s text saying she can’t access her course in Learnpress …she already reset her password…she’s supposed to have it on her Dashboard, right ?…can you please see if she has a problem ? I checked it yesterday and I got the impression everything was all right 🥺please advise !! Gracias

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Oct 14, 2021 3:48:35 PM (Read by you after 19 hours, 37 minutes, 35 seconds) +19542975624

I’m so sorry to bother you, Bert! I’ve been trying to complete my first post without success… I selected “ Post- Add new” as you told me…. I clicked settings to check the category , language resources …I went back to begin writing …the post formats don’t let me to write all the content of the article ..I selected Chat and others ….horrible I also tried “ choose a block” so confusing … I watched a video for Learnpress blog and the video starts from pages …no posts … If I select “ Blocks”which one do I choose ? I need a title - category- insert image- content- footer ? Please help

Oct 14, 2021 4:08:31 PM (Read by you after 19 hours, 17 minutes, 39 seconds) +19542975624

I believe I got the practical way of using “ blocks”…please check what I saved as a draft when you have a chance …give me your feedback when possible …thanks

Feb 17, 2022 12:30:38 PM +19542975624

Hello Bert! I hope that 2022 is doing great for you :) Alex suggested me to send an email to you and Daisey to be able to help me fixing the craziness of our ELA Plan Test. I haven’t been replying scores of new test takers since yesterday morning. I know the results are not accurate to suggest these potential students courses to register. I hope you figure out a way to avoid these confusions. It has happened before , remember? Please, be in touch soon. Thanks a lot and stay safe and well!! Katya